HELP & CONTACT
Nico’s Lottery Lab Support
Account and synchronization
Guest records stay in the current browser. When you sign in, supported records are combined with your private account and synchronized between signed-in devices. If synchronization pauses, keep the page open and check your internet connection before signing out.
Saved tickets
Only lines you lock as played tickets enter My Tickets. Keep every physical ticket. Nico’s Lottery Lab records information for organization, but the selling lottery controls validation and payment.
Delayed official results
When a current official result cannot be verified, the app leaves affected tickets pending and does not compare them. Older results may appear only as dated reference information.
Notifications
Open My Tickets and the Result Alert Center to change email choices or enable or disable push notifications on the current device. SMS controls appear only if SMS delivery is configured.
Ticket scanning and manual entry
Camera, photo, barcode, and OCR processing occurs on the device. Always compare every recognized number and drawing date with the physical ticket before saving. Manual entry remains available if a photo cannot be read.
Deleting an account
Signed-in users can permanently delete their Nico’s Lottery Lab account and synchronized app data from the account panel. This cannot be undone.
Open account deletion →Report a technical problem
Include the device, browser, page, what you expected, and what happened. Do not send ticket barcodes, ticket photographs, claim codes, payment information, passwords, or identity documents.